First Notice of Loss (FNOL) Process Automation

Supercharge your FNOL process with AI now!

Automate FNOL process for error-free, seamless and empathic experience for your customers & agents.

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World class fintechs and banks drive better CX with Alltius

Up to
80%
Reduction in Claims Processing Times
Up to
50%
Reduction in Claims Processing Costs
Up to
60%+
Zero-Touch Processing for Routine Claims
“One of the best of its kind we've seen. Earlier, it took 6-7 months to get new reps to medium level in training. Alltius could cut that time by 50%.”
Nick Howard
CTO

Alltius' platform has been extremely promising. As a FinTech with high bar on partner security, they meet our info-sec standards.

Jyotiswarup R
CTO
“One of the best of its kind we've seen. Earlier, it took 6-7 months to get new reps to medium level in training. Alltius could cut that time by 50%.”
Nick Howard
CTO

Alltius' platform has been extremely promising. As a FinTech with high bar on partner security, they meet our info-sec standards.

Jyotiswarup R
CTO

Excellent service when your clients needs it the most.

First Notice of Loss (FNOL) represents a critical moment of truth for insurers. In today's agentic AI driven world, insurers that still rely on manual FNOL processes are facing mounting challenges. Customer expectations are evolving rapidly, competition is intensifying, and operational costs continue to rise. The solution? FNOL process automation.

Traditional FNOL process falls short

Manual FNOL processing is slow, costly, and frustrating for both insurers and policyholders. Claim intake requires excessive paperwork, prolonged verification, and outdated systems that cannot scale. Customers expect instant responses, but traditional workflows create delays, increasing churn and dissatisfaction. 82% of policyholders cite slow claims processing as a major frustration, leading to a 30% higher likelihood of switching insurers (McKinsey & Co.). Insurers also struggle with high processing costs and inefficiencies, leading to revenue leakage. On average, insurers spend $15–$30 per manual claim intake, driving up operational costs (Deloitte).

AI First Notice of Loss (FNOL) Process Automation that works!

Alltius AI automates the end-to-end FNOL process, ensuring faster, more accurate claims intake with real-time data processing and seamless omnichannel integration. Our AI-powered solution eliminates manual bottlenecks, reduces errors, and enhances customer experience. AI-driven claims automation can cut processing times by 60% and reduce costs by 50%, improving insurer profitability (Accenture). With automated document processing, intelligent fraud detection, and real-time claim verification, insurers can handle FNOL with unprecedented speed and efficiency.

  • Report the Loss – Customers submit claims via call, text, email, or app.
  • Capture Evidence – AI securely processes photos/videos for instant assessment.
  • Verify Coverage – Intelligent verification cross-checks policy details in real time.
  • Generate Claim – Automated workflows create claims instantly.
  • Request Missing Information – AI-driven prompts ensure complete submissions.
  • Assign Adjusters – Smart routing directs complex claims to the right teams.
  • Settle Claims Faster – Automated approvals and fraud detection speed up payouts.
    • Works with existing claims management systems
    Supports voice, text, email, and chatbot interactions
    Handles high claim volumes while ensuring regulatory adherence.
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    Why choose Alltius?

    Domain Knowledge
    No Engineering Lift
    It Works, Everytime!

    Excellence in every channel

    Build once & deploy AI across all your company channels - instantly.

    Resolve issues on autopilot

    Solve complex queries by taking actions on systems autonomously.

    Agent assistance on point

    Supercharge your team with AI agents that do heavy lifting for them.

    Deliver ROI at speed of light

    Turn all your customer interactions into growth opportunities - at scale without increasing your headcount.

    ‍

    "Alltius’ work has been very promising! Within months they have deflected a substantial portion of our incoming tickets.

    We see them as our extended team."

    Jyotiswarup R, CTO, AngelOne

    Tailored info-sec SLA plans

    Ensure the highest degree of compliance & security requirements for your AI systems.

    Privacy first data
    control

    PII protection, masking, VPN storage, AES encryption & more ensures no data leakage from any agent.  
    Better FNOL experience is just one call away!

    Make AI your competitive edge. Use the future of CX that is ready today!

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    What is FNOL in claims process?

    FNOL (First Notice of Loss) is the critical first step in the insurance claims process, where policyholders report an incident to their insurer. A slow, manual FNOL process can delay claims by days or even weeks, frustrating customers and increasing costs. With AI-powered automation, insurers can process FNOL 80% faster, reducing wait times and improving customer satisfaction (McKinsey & Co.). Learn how Alltius FNOL Automation accelerates claims intake and ensures accuracy.

    Which technologies are used to automate FNOL in insurance claims process?

    AI and automation technologies transform FNOL from a sluggish, manual process into a seamless digital experience. These include:

    • Natural Language Processing (NLP) – AI-powered chatbots and voice assistants capture claim details instantly.
    • Computer Vision – AI analyzes photos/videos for damage assessment, reducing manual inspections.
    • Predictive Analytics – Machine learning models detect fraud and identify high-risk claims before payouts.

    AI-driven FNOL automation reduces claim handling costs by up to 50% while improving fraud detection by 25% (Accenture). See how Alltius AI integrates these technologies for maximum efficiency.

    How does automated claiming improve efficiency?

    Traditional FNOL processes involve manual data entry, lengthy verification, and fragmented workflows. Automation eliminates these inefficiencies by:

    • Reducing Manual Work – AI extracts data from forms, emails, and images, eliminating human errors.
    • Speeding Up Claim Verification – Automated policy checks ensure accurate coverage validation.
    • Improving Fraud Detection – AI cross-references claim data in real time, flagging suspicious cases.

    With automation, claims can be processed 3X faster, reducing customer churn by 25% (Deloitte). Discover how Alltius AI optimizes efficiency.

    What are benefits of automating FNOL process?

    Automating FNOL isn’t just about speed—it’s about transforming the entire claims experience. Key benefits include:

    • Massive Cost Savings – AI automation cuts administrative costs by 50%, reducing the need for manual processing.
    • Higher Customer Satisfaction – Faster claims mean happier policyholders, increasing retention rates by 30%.
    • Better Fraud Prevention – AI detects fraudulent claims with 70% higher accuracy compared to manual reviews.

    Insurers using AI-powered FNOL automation report a 60% increase in zero-touch claims processing, minimizing delays and boosting efficiency (McKinsey & Co.). See the impact of Alltius AI FNOL solutions today.

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