GUIDE

Gen AI in Customer Service: How to Eliminate Hallucinations

AI hallucinations can cost businesses millions in customer trust. How do you ensure your AI provides reliable answers?

This guide covers:

  • Common causes of AI hallucinations and how to mitigate them.
  • Techniques to train and fine-tune AI for accuracy.
  • Real-life strategies top companies use to ensure AI reliability.

Build AI solutions that customers trust—get the guide now!

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Why alltius?

Launch in minutes, zero overheads, powerful insights

1. Coach

Drop or connect your org wide knowledge into an assistant and set priority and refresh frequency

2. Add skills

Simply choose from our catalogue or build custom agents that blend genAI and old school workflows

3. Launch

Pick a channel, map the assistant and go live, recoach instantly from the console

4. Get insights

Get ready to use insights from user utterances and response, label conversations to your liking

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One of the best of its kind we've seen. Earlier, it took 6-7 months to get new reps to medium level in training. KNO could cut that time by 50%!!

Nick Howard
CTO, Assurance IQ, Prudential